Refund Policy

Refund Policy – ApnaTube

At ApnaTube, we strive to offer a seamless and high-quality streaming experience to all our users. Since the majority of the content provided is digital, we have a no-refund policy for most transactions. However, we do understand that issues may arise, and we want to ensure you have a satisfactory experience. Below is our detailed refund policy.

1. No Refunds for Subscription Plans

Once a subscription to our premium or paid services (e.g., monthly or yearly plans) is activated, no refunds will be provided. All subscriptions are non-refundable except in cases of technical errors or service disruptions.

2. No Refunds for Digital Content

For any video content, media, or other digital products that have been accessed or viewed, we do not offer refunds. Once the content has been consumed, it is considered delivered.

3. Technical Errors

In the event that you face a technical issue, such as videos not playing or content not being accessible, we will make every attempt to resolve the problem. If we are unable to fix the issue within a reasonable time frame and you have not been able to access any content, you may be eligible for a refund. Refund requests must be submitted within 7 days of the problem.

4. Duplicate Payments

If you have been charged more than once for the same service or subscription (for example, by accidental re-subscription), please contact us within 7 days of the transaction. We will review and process the refund for any duplicate charges.

5. Refund Request Process

To request a refund, follow these steps:

  • Step 1: Email our support team at refunds@apnatube.in with the following information:

    • Full Name

    • Registered Email Address

    • Transaction ID or Payment Screenshot

    • Brief Description of the Issue or Reason for Refund Request

  • Step 2: Our team will process your request and respond within 5-7 business days.

6. Service Interruptions

If ApnaTube experiences unexpected downtime or service interruptions that prevent you from accessing content for an extended period, we may offer a partial refund or extension of your subscription. This is determined on a case-by-case basis.

7. Abuse of Refund Policy

We reserve the right to suspend or terminate accounts that are found to be abusing the refund policy (e.g., multiple false refund claims). Accounts involved in fraudulent activity may be permanently banned from the platform.

8. Changes to the Refund Policy

ApnaTube reserves the right to change or update this refund policy at any time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.

Note: By subscribing to any of our services or purchasing content on ApnaTube, you agree to comply with this Refund Policy.